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This agreement applies between you, the user of this website and Instock Logos Limited, the owner of this website. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of the website. If you do not agree to be bound by these terms and conditions, you should stop using this website immediately.
No part of this website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and our acceptance of that offer is deemed to occur upon acknowledgement of your order.
1. DEFINITIONS AND INTERPRETATIONS
In this agreement the following terms shall have the following meanings:
"Carrier" means any third party responsible for transporting purchased goods from our premises to customers.
"Content" means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this website.
"Goods" means any products that Instock Logos Limited advertises and/or makes available for sale through this website.
"Payment Information" means any details required for the purchase of goods from this website. This includes, but is not limited to, credit/debit card numbers.
"Personal Information" means collectively the personal details and payment information submitted by users necessary to process an enquiry and/or order to purchase goods from this website.
"Purchase Information" means collectively any orders, invoices, despatch notes, receipts or similar that may be in hard copy or electronic form.
"Premises" means our place of business located at Units 23A-B Goldthorpe Industrial Estate, Commercial Road, Goldthorpe, S63 9BL.
"Service" means collectively any online facilities, tools, services or information that Instock Logos Limited makes available through the website either now or in the future.
"System" means any online communications infrastructure that Instock Logos Limited makes available through the website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links.
"User/Users" means any third party that accesses the website and is not employed by Instock Logos Limited and acting in the course of their employment.
"Website" means the website that you are currently using www.instocklogos.co.uk and any sub-domains of this site unless expressly excluded by their own terms and conditions.
2. AGE RESTRICTIONS
Persons under the age of 18 should use this website only with the supervision of an adult. Payment information must be provided by or with the permission of an adult.
3. BUSINESS CUSTOMERS
These terms and conditions do not apply to customers buying goods in the course of business. If you are a business customer please consult our business terms and conditions
4. OVERSEAS CUSTOMERS
If goods are being ordered from outside the UK, import duties and taxes may be incurred once your goods reach their destination. Instock Logos Limited is not responsible for these charges and we undertake to make no calculations or estimates in this regard. If you are buying internationally, you are advised to contact your local customs authorities for further details on costs and procedures. As the purchaser of the goods, you will also be the importer of record and as such should ensure that your purchase is in full compliance with the laws of the country into which the goods are being imported. Please be aware that goods may be inspected on arrival at port for customs purposes and Instock Logos Limited cannot guarantee that the packaging of your goods will be free from signs of tampering.
5. INTELLECTUAL PROPERTY
Subject to the exceptions in Clause 6 of these terms and conditions, all content included on the website, unless uploaded by users, including but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Instock Logos Limited, our affiliates or other relevant third parties. By continuing to use the website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws. You may not reproduce, copy, distribute, store or in any other fashion re-use material from the website unless otherwise indicated on the website or unless given express written permission to do so by Instock Logos Limited.
6. THIRD PARTY INTELLECTUAL PROPERTY
Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable. You may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the website or unless given express written permission to do so by the relevant manufacturer or supplier.
7. LINKS TO OTHER WEBSITES
This website may contain links to other sites. Unless expressly stated, these sites are not under the control of Instock Logos Limited or that of our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this website does not imply any endorsement of the sites themselves or of those in control of them.
8. LINK TO THIS WEBSITE
Those wishing to place a link to this website on other sites may do so only to the home page of this site www.instocklogos.co.uk without prior permission. Deep linking (i.e. links to specific pages within the site) requires the express permission of Instock Logos Limited. To find out more please contact us by email at datacontroller@instocklogos.co.uk.
9. USE OF COMMUNICATIONS FACILITIES
9.1 When using the enquiry form or any other system on the website you should do so in accordance with the following rules:
9.1.1. you must not use obscene or vulgar language;
9.1.2. you must not submit content that is unlawful or otherwise objectionable. This includes, but is not limited to, content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
9.1.3. you must not submit content that is intended to promote or incite violence;
9.1.4. it is advised that submissions are made using the English language as we may be unable to respond to enquiries submitted in any other languages;
9.1.5. the means by which you identify yourself must not violate these terms of use or any applicable laws;
9.1.6. you must not impersonate other people, particularly employees and representatives of Instock Logos Limited or our affiliates; and
9.1.7. you must not use our system for unauthorised mass-communication such as "spam" or "junk mail".
9.2 You acknowledge that Instock Logos Limited reserves the right to monitor any and all communications made to us or using our system.
10. PERSONAL INFORMATION
10.1. In order to purchase goods on this website, certain personal details and payment information will be requested. By continuing to use this website you represent and warrant that:
10.1.1. all information you submit is accurate and truthful;
10.1.2. you have permission to submit payment information where permission may be required; and
10.1.3. proceeding with an order is further affirmation of your representation and warranty.
11. PRIVACY
Use of this website is also governed by our Privacy Policy, which is incorporated into these terms and conditions by this reference.
12. GOODS, PRICING AND AVAILABILITY
12.1. Whilst every effort has been made to ensure that all graphical representations and descriptions of goods available from Instock Logos Limited correspond to the actual goods, Instock Logos Limited is not responsible for any variations from these descriptions. This does not exclude our liability for mistakes due to negligence on our part and refers only to variations of the correct goods, not different goods altogether. Please refer to Clause 16.1. for incorrect goods.
12.2. Where appropriate, you may be required to select the required size, colour, number and other features of the goods your are purchasing.
12.3. Instock Logos Limited does not represent or warrant that such goods will be available. Stock indications are not provided on the website
12.4. All pricing information on the website is correct at the time of going online. Instock Logos Limited reserves the right to change prices and alter or remove any special offers from time to time and as necessary. All information regarding products and pricing is regularly reviewed and updated.
12.5. In the event that prices are changed during the period between an order being placed for goods and Instock Logos Limited processing that order and taking payment, you will be contacted prior to your order being processed with details of the new price.
12.6. All prices on the website are in pounds sterling, and include VAT at the current rate where applicable.
13. PAYMENT
13.1. We accept payment by most major credit and debit cards. The payment pages of Instock Logos Limited's online shop are held by our Payment Service Provider (PSP) on our behalf and transaction details are kept secure, they do not hold any order or delivery details. When you reach the point of entering your card details you will be transferred to their secure pages from our own secure checkout. If a payment of this type is used to fulfil a postal or telephone order, it is used once to facilitate payment and then destroyed.
13.2. Payment of orders sent by post, fax or email can be made by credit card, debit card or by cheque. Cheques, made payable to Instock Logos Limited, can only be accepted in pounds sterling and drawn on a UK bank. Please do not send cash.
13.3. Payment for goods will only be debited from your credit/debit card three working days prior to despatch. Orders received with a covering cheque will be processed when payment is cleared. Please do not send cash.
14. DELIVERY
14.1. Instock Logos Limited will endeavour to despatch goods within fourteen days of receipt of your order. If required urgently please contact Instock Logos Limited by email or telephone before ordering. If this delivery time is delayed you will be notified of the expected delivery date. Please note, delivery dates quoted are a guide only and will not be legally binding unless specified as part of a contract.
14.2. Your order will be despatched via Royal Mail postal service or carrier, dependent on the size and weight. In either case a signature will be required on delivery. If there is nobody available to accept delivery, a card will be left for you to arrange re-delivery. It then becomes the recipient's responsibility to contact the relevant delivery company to re-arrange a convenient re-delivery date.
14.3. The delivery charge will be calculated at the point of order. Please contact us by email info@instocklogos.co.uk for delivery charges to European destinations.
14.4. Although Instock Logos Limited will do their utmost to ensure your delivery arrives in perfect condition, if it does arrive damaged or in an unsatisfactory condition please sign the carrier's delivery documentation as damaged. Please contact Instock Logos Limited within two days with details of any damage(s) and we will arrange replacement(s).
14.5. Any short deliveries must be notified to the carrier and to Instock Logos Limited on receipt, and confirmed in writing to Instock Logos Limited with seven days.
14.6. If Instock Logos Limited receives no communication from you within two days of delivery regarding any problems with the goods, you are deemed to have received the goods in full working order and with no problems.
15. RETURNS POLICY
Instock Logos Limited aims to always provide high quality goods that are fault free and undamaged. On occasion however, goods may need to be returned. Returns are governed by these terms and conditions.
If you wish to return goods for any of the reasons listed 14.1. to 14.4., please contact Instock Logos Limited for a returns number. This number must be quoted on the outside of the package to be returned, enabling the swift processing of your return and replacement/refund. Please note, no items can be accepted without quoting the returns number.
15.1. If you receive goods which do not match those that you ordered, unless accompanied by an explanatory note detailing the changes, stating reasons for the changes and setting out your options, you should contact us within seven days to arrange the return. Instock Logos Limited is responsible for paying shipment costs. You will be given the option to have the goods replaced with those ordered (if available) or to be refunded through the payment method used by you when purchasing the goods. A refund or replacement will be issued upon receipt of the returned goods in their original condition with any labels and packaging intact.
15.2. If any goods you have purchased have faults when they are delivered to you, you should contact Instock Logos Limited within seven days to arrange return. Instock Logos Limited is responsible for paying shipment costs. Goods must be returned in their original condition with any labels and packaging intact. Upon receipt of the returned goods, the goods will be replaced, or the price of the goods as paid by you will be refunded to you through the payment method used by you when purchasing the goods.
15.3. If goods are damaged in transit and the damage is apparent on delivery, you should sign the delivery note to the effect that the goods have been damaged. In any event, you should report such damage to Instock Logos Limited within two days to arrange return. Instock Logos Limited is responsible for paying shipment costs. Upon receipt of the returned goods, the goods will be replaced, or the price of the goods as paid by you, will be refunded to you through the payment method used by you when purchasing the goods.
15.4. If the goods have been despatched or have reached you, but you have changed your mind or the size and/or colour is not as expected, these goods can be returned to Instock Logos Limited within seven days of receipt. Goods can only be returned for these reasons if the packaging remains unopened, any labels are intact and the goods can be re-sold, as new, without any additional work on the part of Instock Logos Limited. You are responsible for paying shipment costs if goods are returned for this reason. Please acquire a certificate of postage or other proof of despatch if necessary.
15.5. Personalised and/or customised goods cannot be returned unless faulty. If you believe the goods to be faulty please contact Instock Logos Limited immediately. Returns will not be accepted if the goods have been used, worn or washed.
15.6. Instock Logos Limited reserves the right to exercise discretion with respect to any returns under these terms and conditions. Factors which may be taken into account in the exercise of this discretion include, but are not limited to:
15.6.1. any use or enjoyment that you may have already had out of the goods;
15.6.2. any characteristics of the goods which may cause them to deteriorate or expire rapidly;
15.6.3. any discounts that may have formed part of the purchase price of the goods to reflect any lack of quality made known to the customer at the time of purchase.
Such discretion to be exercised only within the confines of the law.
16. CONTACT US
| Email |
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info@instocklogos.co.uk |
| Telephone |
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01709 888811 |
| Fax |
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01709 888877 |
| Postal Address |
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Instock Logos Limited
Units 23A-B Goldthorpe Industrial Estate
Commercial Road
Goldthorpe
South Yorkshire
S63 9BL
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17. DISCLAIMERS
15.1. Instock Logos Limited makes no warranty or representation that the website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our services.
15.2. No part of this website is intended to constitute advice and the content of this website should not be relied upon when making any decisions or taking any action of any kind.
15.3. No part of this website is intended to constitute a contractual offer capable of acceptance.
18. CHANGES TO THE SERVICE AND THESE TERMS AND CONDITIONS
Instock Logos Limited reserves the right to change the website, its content or these terms and conditions at any time. You will be bound by any changes to the terms and conditions from the first time you use the website following the changes. If Instock Logos Limited is required to make any changes to these terms and conditions relating to the sale of goods by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future. In the event of any conflict between these terms and conditions and any prior versions thereof, the provisions of these terms and conditions shall prevail unless it is expressly stated otherwise.
19. AVAILABILITY OF THE WEBSITE
The service is provided "as is" and on an "as available" basis. We give no warranty that the service will be free of defects and/or faults. To the maximum extent permitted by the law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. Instock Logos Limited accepts no liability for any disruption or non-availability of the website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
20. LIMITATION OF LIABILITY
20.1. To the maximum extent permitted by law, Instock Logos Limited accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the website or any information contained therein. Users should be aware that they use the website and its content at their own risk.
20.2. Nothing in these terms and conditions excludes or restricts Instock Logos Limited's liability for death or personal injury resulting from any negligence or fraud on the part of Instock Logos Limited.
20.3. Nothing in these terms and conditions excludes or restricts Instock Logos Limited's liability for any direct or indirect loss or damage arising out of the incorrect delivery of goods or out of reliance on incorrect information included on the website.
20.4. Whilst every effort has been made to ensure that these terms and conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions. This term shall apply only within jurisdictions where a particular term is illegal.
21. NO WAIVER
In the event that any party to these terms and conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.
22. NOTICES
All notices/communications shall be given to us either by post to our premises or by email to info@instocklogos.co.uk. Such notice will be deemed received three days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.
23. LAW AND JURISDICTION
These terms and conditions and the relationship between you and Instock Logos Limited shall be governed by and construed in accordance with the Law of England and Wales and Instock Logos Limited and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.
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